Terms of service

Shopping with TIDETRIM

These terms apply to purchases from tidetrim.com. For help with an order, contact support@tidetrim.com.

Orders and payment

Please provide accurate contact, billing, and shipping information and use a payment method you are authorized to use. Prices are shown in US dollars. Shipping charges, applicable taxes, discounts, and the final total are displayed at checkout before you submit payment.

Products are subject to availability. If we cannot fulfill your order, or discover a pricing or listing error affecting it, we will contact you and offer a correction for your approval or cancel and refund the affected purchase. We will not charge an increased price without your agreement.

Shipping and returns

Our shipping policy explains shipping charges and delivery information. Our return and refund policy explains eligibility, return costs, and support for faulty or incorrect products.

Changes or cancellations

Contact us as soon as possible if you need to change or cancel an order. We will try to help, but changes may not be possible after dispatch. Eligible returns remain subject to our return policy.

Product care

Use and maintain your product according to its supplied instructions. Contact us if you have questions about its operation or receive an item that does not match your order.

Your information

Our privacy policy explains how we handle personal information.

Contact and consumer rights

Email support@tidetrim.com. Our correspondence address is 1550 Wilson Blvd, Ste 700 PMB636, Arlington, VA 22209, United States. This is not an authorized return address; contact us for return instructions.

These terms do not limit any rights you have under applicable consumer law. Updates to these terms apply to future purchases and do not remove rights associated with an existing order.